Returns & Exchanges

At Babybee Prams, we want you to be completely satisfied with your purchase. If you are not happy with your item, we offer a 30-day return policy for unused products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items back into their original boxes, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or store credit back to your original payment method within 5-7 business days.